PRIVACY POLICY

CONIEX S.A. through its Web “www.coniex.com” or any other domain or subdomain linked to this one, and owned by CONIEX S.A. (hereinafter, CONIEX Web) may request certain personal data from the User. The data provided by the User will be included in an automated personal data file, owned by CONIEX S.A., which will be processed in order to provide the services requested by the User. The User authorizes the automated processing of the personal data provided, necessary for the provision of the agreed services.

The personal information collected from registered users is stored in a database owned by CONIEX S.A., which assumes the technical, organizational and security measures to ensure the confidentiality and integrity of the information in accordance with the provisions of Law 15/1999 of December 13, 1999 on the Protection of Personal Data, and other applicable legislation.

CONIEX S.A. will use the data provided by the User internally to provide the User with the information they have requested, as well as to inform them of offers and promotions that may be of interest to them. Any registered User may at any time exercise their rights of access, rectification, erasure and objection in relation to their personal data provided to the CONIEX website by writing to CONIEX S.A., Carrer La Forja, nave 2, 08184 Palau-Solità i Plegamans (Spain); this communication may also be made by sending an email to the following address: coniex@coniex.com

LEGAL NOTICE

In compliance with Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSICE), Organic Law 15/1999 on the Protection of Personal Data, and Royal Decree 1720/2007 implementing the LOPD, we hereby inform you that: The terms and conditions set out below (the “General Terms and Conditions”) govern access to and use of each and every one of the web pages accessible under the domain “coniex.com”, and their respective subdomains and subdirectories (the “Website”), owned by CONIEX, S. A (hereinafter CONIEX), a commercial company with its registered office at Carrer La Forja, Nave 2, 08184 Palau-Solità i Plegamans, incorporated for an indefinite period by virtue of a public deed and registered in the Commercial Register of the province of Barcelona with Tax Identification Number (C.I.F.) A-58312711. Access to the Website and the use of its content and services imply full and unreserved acceptance of the General Terms and Conditions set out below. If the user decides not to accept the current Terms and Conditions, they must refrain from accessing the Website and/or using the content and/or services available on it.

PURPOSE OF THESE TERMS AND CONDITIONS The purpose of these Terms and Conditions is to govern access to and use of the Website. CONIEX reserves the right to modify, at any time and without prior notice, the layout and configuration of the Website and the Content and Services included therein. The user acknowledges and accepts that CONIEX may, at any time, interrupt, deactivate and/or cancel any of the Content and/or Services incorporated into the Website.

WEBSITE CONTENT AND SERVICES Through the CONIEX website, users are offered access to a range of information about the products it sells, as defined in the relevant product modules, in the sales formats also described, and always subject to the availability of stock for these products. Likewise, users will be able to access informative content about specialised, high-quality ceramic products, as well as accessories related to these products or similar products within the construction industry sector.

INFORMATION PROVIDED TO THIRD PARTIES The Website may include information or content provided by sources other than CONIEX, including the users of the Website themselves. CONIEX does not guarantee, nor does it assume any responsibility for the certainty, integrity, accuracy of such information and/or content, including those cases in which there are defamatory, offensive or illegal elements. In any case, and without prejudice to the foregoing, the submission by third parties of information and/or content to the public access sections of this Website through email or any other means, will imply the grant in favor of CONIEX of a non-exclusive, unlimited time, worldwide and free license to reproduce, store, edit, modify, publish, incorporate in databases, publicly communicate, transmit, display, distribute, represent, or in any otherwise commercially exploit, in whole or in part, such information or content owned by the user on the Website in any way or through any means or technology. The user acknowledges and accepts that CONIEX may retain and disclose the information it stores or makes available to third parties on the Website whenever: – required to do so by the competent authorities and bodies; – necessary to enforce the General Conditions and/or Special Conditions; – appropriate or necessary to respond to claims relating to violations or infringements of rights; – appropriate or necessary to protect the legitimate interests of CONIEX, its users and the general public.

CONIEX Registration may require the submission of a registration form to access certain Content and/or Services. In such cases, the user must provide the requested information. Regarding the registration process, the user agrees to: – provide truthful, accurate, and complete information about their identity and update their registration information to ensure it remains truthful, accurate, and complete. The user agrees to use their username and password diligently and to keep them secret. Maintaining the confidentiality of their username and password is the user’s sole responsibility, and they assume full responsibility for any activities carried out or that occur through their use. The user may cancel and deactivate his registration at any time using his username and password. The user acknowledges and accepts that CONIEX reserves the right to cancel those registrations that are inactive for an unreasonable period of time.

USER OBLIGATIONS The user agrees to make appropriate use of the services and content offered by CONIEX and not to use them for: • Carrying out illegal activities or activities constituting a crime, contrary to good faith, morality, and public order, or that violate regulations on intellectual and industrial property, or any other applicable legal regulations. • Disseminating content or propaganda of a racist, xenophobic, or pornographic nature, advocating terrorism, or that violates human rights. • Introducing or spreading data programs (viruses and harmful software) on the network that may cause damage to the computer systems of CONIEX, its suppliers, or third-party users of the Internet network. • Transmitting usernames and passwords to unauthorized third parties, and if your passwords become known to an unauthorized user, you agree to immediately inform CONIEX, which reserves the right to modify them for the protection of the service. • Make available to other users, send by e-mail or, in any way transmit, any content that, in accordance with the applicable provisions or existing contractual relationships, is not authorized to be transmitted (such as privileged information, information protected by industrial or intellectual property rights or information over which it has a duty of confidentiality). • Transmit unsolicited or authorized advertising, publicity material, “junk mail”, “chain letters”, “pyramid structures”, or any other form of solicitation, except in those areas (such as commercial spaces) that have been exclusively designed for it. Likewise, users are expressly prohibited from reproducing, duplicating, copying, selling, reselling or exploiting for commercial purposes, any section of the service, use or access to it.

DISCLAIMER Certain information included on the CONIEX website has been provided by third parties or obtained from sources outside CONIEX. CONIEX is not responsible for the accuracy of the content or for any errors that may arise from such information. The website may contain links to other websites over which CONIEX has no control and for whose content it is not responsible. Similarly, CONIEX shall not be liable for the technical availability of the web pages that the user accesses via its website. The user assumes under his sole responsibility the damages or losses that, where appropriate, may arise from access to said content, as well as any other damage or harm caused to his computer system by any material downloaded or in any way obtained through the use of the services or for any loss of data arising from downloading such material. Likewise, CONIEX will not be responsible for the damages or losses derived from the infractions of any user that affect the rights of another user, or of third parties, including the rights of copyright, trademarks, patents, confidential information and any other right of intellectual property. and industry. CONIEX will not be responsible for damages caused to the user in the event of the impossibility of providing the services object of these general conditions of use, in cases of force majeure, fortuitous event or other causes not attributable to the user. Neither will CONIEX be responsible for the inappropriate use of the service as a result of maintenance work, or a defective configuration of the user’s computer equipment, or the insufficient capacity to support the computer systems necessary for the use of the services offered.

INTELLECTUAL PROPERTY RIGHTS, INDUSTRIAL PROPERTY RIGHTS AND OTHER RIGHTS CONIEX is the sole owner of all intellectual property rights, industrial property rights and similar rights that may relate to the Website. Likewise, CONIEX reserves all rights to any Content, Services or elements owned by it that are incorporated into the Website, including, by way of example and without limitation: those elements that constitute the visual appearance and graphic design of the web pages comprising the Website; the navigation structure; the source codes of web pages; photographs, recordings, computer programmes, databases, technology, logos and distinctive signs. Users are not authorised to copy, distribute (including via email and the Internet), transmit, communicate, modify, alter, transform, transfer or, in any other way, carry out activities involving the commercial use of the Website, its pages, Content or elements comprising it, either in part or in full, without the express written consent of the legitimate owner of the exploitation rights. Access to, viewing of and, where applicable, downloading of the Content and/or Services shall always and in all cases be for strictly personal and non-commercial purposes.

ASSIGNMENT TO THIRD PARTIES The user may not assign, transfer, encumber or subrogate in favour of third parties the rights and obligations set out in these General Terms and Conditions and, where applicable, in the Specific Terms and Conditions. CONIEX may assign, transfer, encumber or subrogate in favour of third parties, in whole or in part, the rights and obligations assumed by virtue of the contractual relationship set out herein, as well as the contractual position to any third party; it is understood by means of this clause that the user grants sufficient authorisation for this purpose.

APPLICABLE LAW These General Terms and Conditions of Use, the relationship between CONIEX and the user in relation thereto, and all matters that may arise from access to and/or use of the website shall be governed by and interpreted in accordance with Spanish law, and the parties hereby expressly submit to the jurisdiction of the Courts and Tribunals of Barcelona. In the event that the user is domiciled outside Spain, CONIEX and the user submit, expressly waiving any other jurisdiction, to the competent courts and tribunals in the Kingdom of Spain.

COOKIES POLICY

Cookies are automatic procedures for collecting information regarding the preferences determined by an Internet user during their visit to a certain website in order to recognize them as recurring users and personalize their use and facilitate faster browsing.

Types of cookies Cookies are classified below according to their characteristics:

(a) depending on the entity that manages them: first-party: these are sent to the user’s terminal equipment from a computer or domain managed by the publisher itself, from which the service requested by the user is provided; third-party: these are sent to the user’s terminal equipment from a computer or domain that is not managed by the publisher but by another entity that processes the data obtained through cookies.

b) depending on how long they remain active: session cookies: these collect and store data whilst the user is accessing a web page. Persistent cookies: the data remains stored on the user’s device and can be accessed and processed for a period defined by the party responsible for the cookie.

c) According to their purpose: Technical: These allow the user to navigate through a website, platform, or application and use the different options or services available, such as controlling data traffic and communication, identifying the session, accessing restricted areas, remembering items in an order, completing the purchase process, registering for or participating in an event, using security features while browsing, storing content for video or audio playback, or sharing content through social networks. Personalization: These allow the user to access the service with certain predefined general characteristics based on criteria such as language, browser type, and regional settings. Analytics: These cookies allow the tracking and analysis of user behavior on the websites to which they are linked (for example, measuring website activity and creating user browsing profiles to introduce improvements based on user data). Advertising: These cookies allow the management of advertising spaces on a webpage based on criteria such as the content displayed or the frequency of ad appearances. Behavioral advertising: These cookies allow the management of advertising spaces on a webpage and store information on user behavior obtained through continuous observation of browsing habits, enabling the development of a specific profile to display targeted advertising.

Disabling cookies Users can configure their browser to accept or reject cookies by default. Should the user wish to reject the use of cookies, the use of some features may be restricted. The procedures for blocking and deleting cookies may vary from one web browser to another; therefore, you may refer to the instructions provided by the relevant web browser at any time, such as those listed below:

Internet Explorer cookie settings
(http://windows.microsoft.com/es-es/windows-vista/block-or-allow-cookies)

Firefox cookie settings
(http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we)

Google Chrome cookie settings (https://support.google.com/chrome/answer/95647?hl=es)

Safari cookie settings
(http://support.apple.com/kb/HT1677?viewlocale=es_ES&locale=es_ES)

These browsers are subject to updates or changes, so we cannot guarantee that they will be fully compatible with your browser version. Website cookies The following types of cookies are used on the website:

First-party and third-party cookies
(Google analytics: http://www.google.es/intl/es/analytics/privacyoverview.html) .

Session and persistent cookies.

Technical and analytical cookies. If you continue to browse this website without refusing consent, this implies that you accept their use by the website owner. For any further questions regarding the use of cookies, you may submit your enquiry in writing by email to (coniex@coniex.com) (Legal Department – Ref. LOPD).